Shipping Policy

We provide free global shipping services to ensure a seamless delivery experience for all our customers, regardless of location. Our shipping process is tailored to the size and volume of your purchased items to guarantee their safe and secure arrival.

  • For smaller items with a volume below 400, we partner with renowned courier companies, including UPS, DHL, and FedEx. These companies are known for their reliable and timely deliveries, ensuring that your order reaches you in perfect condition.

  • For larger items with a volume above 400, we utilize logistics companies that specialize in truck delivery services. This method is particularly suited for handling bulkier or more delicate items, prioritizing secure and careful transportation.

Both shipping methods come with tracking services, allowing you to monitor your order's progress every step of the way. However, please note that some logistics companies may employ private shipping channels, especially for international deliveries. In such cases, tracking numbers may not always be available. Should you encounter this, our dedicated customer service team is always on hand to provide updates and assist with tracking your shipment.

The total delivery time, from placing your order to receiving it, is typically 50-60 days, broken down into the following stages:

  1. Production Time: Once your order is confirmed, our skilled artisans begin crafting your artwork. This process takes approximately 10-15 days, depending on the complexity and size of your order. Each piece is meticulously checked for quality before being shipped.

  2. Shipping Time: After production, your order enters the shipping phase, which takes an estimated 35-45 days. This timeframe accounts for transportation, customs clearance, and final delivery to your doorstep.

We strive to deliver your artworks with care and precision. If you have any questions or require updates on your order's status, please don’t hesitate to reach out to our customer service team. We are here to ensure your experience is as smooth and enjoyable as possible.

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